Top Sellers

AfriXtreme offers a large variety of activities for the adventurous. Although we do not subscribe to a policy of pushing favourites, we will point out our top sellers to our client’s, for them to keep abreast of consumer trends. Top sellers will typically refer to the popularity of certain activities and services, as determined by customer purchase behaviour during the preceding three months. Since customers are all different, seasons change and new products are made available every so often, one can expect that the selling patterns will change. This is what keeps the market interesting.

New Products

The term “New Products” includes products and/or services that may not be new to the market or consumers but are certainly new to our product and service line.  These additions to our product summary will mostly list activities that were launched during the preceding three months.

Energy Levels

The term “Energy Levels” refers to the extreme nature of the activity and the amount of stamina and endurance required to partake in the specific adventure that is descibed. 

Adrenaline - Not for the fainthearted.  Definitely for the adrenaline junkies and for those who seek the trill of adventure. Products with an “Adrenaline” rating should preferably not be tackled  by persons who have heart conditions or who scare easily.

Wild Bunch - For those, that have a daring side but still like to play it safe.

Not so wild - Easy, enjoyable activities for all fun-loving souls.

Duration

“Duration” refers to the time it will normally take to complete the selected activity.

One-day Adventure - Activities that take place within a 24 hour time frame.  Multi-locations and multi-activities can be an option as long as it takes place on the same date.  Abseiling down Table Mountain, paragliding over the Franschhoek Valley at dawn or sampling all along the wine route in the Robertson Valley are all great one-day adventures.

Multi-day Adventures - Activities that are scheduled to take place over a period of a few days or even weeks.  This normally means accommodation and travelling will be required. Overland Tours, safaris in private game reserves or event golfing or diving tours are some examples of the multi-day adventures that we offer.

Event -  A once-off, truly unique occurrence or celebration which, in most cases, will last for only a few hours.

Medium

By allocating four environment mediums to the descriptions of our activities, clients can determine the logistics which makes it easier to select, or even eliminate, specific areas they might prefer.

On Water - Whether powered by engine or paddle, On Water activities take place on and around the beautiful lagoons, rivers and coastlines of Southern Africa. Boating, canoeing and cruises are some examples of this medium.

With Wings - Any activity that takes place in flight.  These include anything from Skydiving and Hot Air Ballooning to Fighter Jet Flights.

Over Land - Over land includes all dry land activities such as Hiking, Quad-biking, Paintball and Safaris.

Under-Water - Escape to a dark world where Neptune once ruled or try shallower waters to view sea creatures that are less frightening. Diving, Snorkelling, Shark Cage Diving and Crocodile Cage Diving are just some of our under-water adventures on offer.

Environment

An ever-increasing sensitivity towards the role of businesses and an awareness of environmental and ethical issues has come to the fore in recent years. AfriXtreme endeavours to protect the environment and will not offer any products or services that have a severe detrimental effect on it.  Even though we offer motorised activities, most products on offer are rated as being sensitive to the environment, whilst all service providers on contract with us will rather protect than damage. Furthermore, AfriXtreme makes an effort to promote environmental awareness amongst our clients and to point out how everyone can become involved in helping to combat climate change and the deterioration of our environment.

AfriXtreme has categorised products and services into the level of impact each has on the environment.  These criteria serve as pointers when selecting your adventure:

Environmentally-friendly -Implies adventures that do not lead to participants leaving a carbon footprint in the execution thereof.

Almost Environmentally-friendly - Borderline activities that have a minimal effect on nature, mostly due to carbon emissions, but not as result of irresponsible behaviour on our part.

Not so Environmentally-friendly - Activities listed are unfortunately harmful to certain areas of the environment but not as result of irresponsible business practices.  Though not so environmentally friendly, the product or service offered will most definitely be enjoyable for the participants.

Product Details

What - A brief summary of overall activity;

Where - Refers to the medium and location of the activity;

When - Indicates season, weather conditions, time constraints and other external and / or natural, contributing factors that might affect availability of the product or service;

Who - Describes the type of individual that might like to partake in the activity. Age, health, and other specifications might apply;

How - A step-by-step run-through of the activity, including what to expect with regard to clothing requirements and kit lists.

Price -  A specific service or product is often facilitated by different service providers in each region.  Prices therefore vary, depending on where it all takes place.  A fixed price will, however, be quoted for each service selected at a specific location.

Q What facilities are open on public holidays?

A: In the major cities most stores, cinemas and restaurants are open on most public holidays. The exceptions are Christmas Day, 25 December and New Year's Day, 1 January.
The calendar of holidays for 2007 is:
1 January – New Year’s Day
21 March – Human Rights Day
6 April – Good Friday (the Friday before Easter Sunday)
9 April – Family Day (the Monday after Easter Sunday)
27 April – Freedom Day
1 May – Workers Day
16 June – Youth Day
9 August – Women's Day
24 September – Heritage Day
16 December – Day of Reconciliation
25 December – Christmas Day
26 December – Day of Goodwill
If a public holiday falls on a Sunday, the Monday following becomes a public holiday.

Q: Where can I smoke?

A: The law prohibits smoking in most public spaces, including airports and railway stations. Most restaurants have designated smoking and non-smoking areas.

Q: South African time

A: South Africa does not change its clocks during the year, and there are no regional variations within the country. South African Standard Time is two hours ahead of Greenwich Mean (or Universal Standard) Time, one hour ahead of Central European Winter Time, and seven hours ahead of the USA's Eastern Standard Winter Time.

Q: Time differences

A: South Africa is two hours ahead of Greenwich Mean Time throughout the year. It is therefore an hour ahead of Central European Winter Time, seven hours ahead of Eastern Standard Winter Time and seven hours behind Australian Central Time.

Q: Tipping

A: Tipping is common practice in South Africa for a range of services. In restaurants the accepted standard is around 10% of the bill, although sometimes a gratuity will be included (often in the case of a large party). Barmen are tipped a similar percentage.
Petrol stations are manned by attendants who will expect a tip of two or three rands for filling up with petrol, checking oil, water and tyre pressure and cleaning windscreens. Hotel porters should be tipped two to five rands. It is also appropriate to tip taxi drivers, tour guides and even hairdressers.
If you park a car in a populated area such as near a shopping centre, street security guards will usually ask whether they can watch over your car and in return should be paid a small fee - anything from two rands upwards.

Q: Booking in advance?

A: South Africa is a popular tourist destination and it is advisable to make your travel arrangements as far in advance as possible to avoid disappointment. This includes accommodation, flights and car hire reservations.

Q: Peak seasons?

A: South Africa is generally busiest during the summer months of November - March. Local summer school holidays fall during December and January and at this time local seaside resorts are particularly busy with families and children. Other busy holiday periods are over Easter and during the local June/July school holiday period. For visitors preferring a cooler temperature, fewer tourists and less crowds in general its worth considering visiting in the off-peak months of April/May or September/October You may also be able to take advantage of seasonal discounts at these times.

Q: Seasons & weather

A: The seasons in the Southern Hemisphere are directly opposite to those in the Northern Hemisphere. Summer is generally mid-October to mid-February, Autumn is February to April, Winter is May to July and Spring falls between August and October.
Summers are generally hot and lightweight clothing is advisable although evenings can be cool. Sunscreen, hats and sunglasses are a must and remember that sunburn can occur even in overcast weather. In the interior afternoon showers are common during the summer months, while in Cape Town four seasons can be experienced in one day so it is best to be prepared. The winter months are cold, particularly in the interior - warm clothing and raincoats are required.

Q: Getting to South Africa

A: Johannesburg International Airport is the major international airport in South Africa receiving flights from all five continents. There are also direct international flights to Cape Town International. Flights from the UK and Europe are usually overnight with a flight from London to Johannesburg or Cape Town taking approximately 12-hours. Direct flights between the USA and Johannesburg are approximately 15-hours. South Africa has an excellent network of domestic carriers offering flights to all major city centres throughout South Africa. A flight between Johannesburg and Cape Town is 2-hours.

Q: Travelling around South Africa

A: South Africa is a vast country and areas of interest are widespread. It is often best to consider combining both flying and driving to make the most of your time. As a rule, public transport is not reliable and it is advisable to hire a car to get around cities and attractions. If you would rather not drive long distances, consider one of the local bus companies such as Intercape or Greyhound - tickets can be booked at Computicket. The Baz Bus is an affordable hop-on-hop-off option for backpackers. Alternatively, join an organised tour to suit your interests and your schedule.

Q: Passports & visas

A: Travelling to South Africa is fairly easy and hassle-free. All foreign nationals must be in possession of a valid passport - and in some instances a visa is required. Travellers from Europe, most Commonwealth countries, the USA, Scandinavia and Japan do not need to apply for a visa for vacation purposes. A free entry permit for a period of up to 90-days will be issued on arrival. For visitors wishing to stay longer, an official visa needs to be applied for.

Q: Tax

A: Value-added-tax (VAT) is charged on most items. Foreign tourists to South Africa can have their 14% VAT refunded provided that the value of the items purchased exceeds R250.00. VAT is refunded at the point of departure and receipts from purchases must be kept and produced.

Q: Currency & banks

A: The South African currency unit is the Rand, denoted by the symbol R. One hundred cents makes up one R1 (one Rand). Currently the Rand is weaker than many European currencies as well as the dollar, making travelling to South Africa affordable by international standards. Visitors will more than likely find eating out and shopping particularly affordable and of an excellent quality. Foreign currency can be exchanged at local banks and Bureaux de Change. Credit cards are widely accepted including American Express, Diners Club, MasterCard and Visa. Banks are open Monday to Friday from 9:00-15:30 and on Saturdays from 8:30 - 11:00.

Q: Post offices

A: Post Offices are generally open Monday to Friday from 8:30-16:30 and on Saturdays from 8:00 -12:00.

Q: Shopping

A: Most major shopping centres and malls are open 7 days a week from 09:00 to 17:00. In some cases, Sunday shopping hours are from 09:00 - 14:00 and in some smaller towns shops are closed on a Sunday.

Q: Petrol/Gas stations

A: Petrol or gas stations are widespread throughout South Africa and many are open 24-hours. However, if you are planning a long distance trip through a remote area, ensure that your tank is full to avoid running low. A petrol attendant will fill your tank for you and will often wash your windscreen. Petrol stations do not accept credit cards and petrol must be paid for in cash or with a local petrol card.

Q: Driving

A: A valid driver's permit is required to rent a car in South Africa and all drivers must carry a valid driver's licence at all times of driving. The wearing of seatbelts is compulsory and driving while talking on a mobile phone is illegal - a hands free kit must be used. Drinking and driving is strictly prohibited and strict fines apply. The permissible limit for alcohol consumption is about one glass of wine for the average woman and perhaps 1.5 or two for the average or large man. Speed limits are 120kmph on the open road, 100kmph on smaller roads and between 60 and 80kmph in towns and residential areas. Road signs will indicate the speed limit. Speeding is strictly enforced with cameras and fines are high. Bear in mind the following language differences in South Africa - South Africans put petrol in their cars, not gasoline. Trunks are referred to as boots, while hoods are called bonnets.

Q: Road safety

A: South Africa has an excellent infrastructure of good quality roads, however the country is large and travelling distances can be long. If you are planning a self-drive holiday, make sure that you allow yourself ample time to reach destinations and make provisions for stop-overs en-route. One of the biggest causes of road accidents on long-distances is fatigue and loss of concentration.
In general, try to avoid driving in unfamiliar areas after dark and in rural areas be aware of cattle or other animals such as buck wandering into the road. Do not stop in remote areas after dark and always park in well-lit, designated parking areas.

Q: Personal safety

A: As in any foreign country, visitors are advised to be aware and alert when travelling to avoid falling prey to petty theft and crime. Most areas and attractions of South Africa can be safely visited. However, use common sense, be discreet with expensive camera equipment and jewellery and be aware of your surroundings. Avoid walking in deserted areas after dark and when driving, always park in a well lit and designated parking area. In you have any doubts, speak to your hosts and ask for their advice on potential areas to avoid.

Q: Electricity

A: South Africa's electricity supply: 220/230 volts AC 50 Hz
Exceptions: Pretoria (230 V) and Port Elizabeth (200/250 V)
Most plugs have three round pins but some plugs with two smaller pins are also found on appliances. Adaptors can be purchased but may be in short supply. US-made appliances may need a transformer.

Q: Language

A: South Africa has 11 official languages one of them being English. The majority of the population is able to speak and understand English even if it is not their first language. South Africans use a lot of local 'slang' - some of those you are more than likely to come into contact with are listed below:

Howzit - A traditional South African greeting meaning "How are you?" or "How are things?"
Boet - "Boet" is the Afrikaans word for "brother" and is often used as a term of affection between male friends.
Café - the local corner shop selling milk, bread, newspaper and cigarettes etc
Just now - If a South African tells you they will do something "just now", they mean they'll do it in the near future - not immediately.
Lekker - An Afrikaans word meaning nice. It is often used in association with food, as in: "That meal was lekker."
Now now - This is not intended to comfort but means shortly, as in: "I will be there now now."
Rooibos - A popular South African tea made in the Cape. Rooibos is an Afrikaans word meaning "red bush". When people speak of rooibos they are referring to rooibos tea.
Braai - the South African equivalent of a barbeque where meat is cooked over an open fire. A popular weekend and social pastime.
Boerewors/Wors - a type of spicy sausage made from beef or lamb. Generally it is quite thick and is cooked on a braai.

Q: Republic, or a province?

A: The Republic of South Africa is more than a country; it is a republic with an elected president. Since the 1994 elections, it is redivided into nine provinces, roughly along tribal lines: Western Cape, Eastern Cape, Northern Cape, Northwest Province, Gauteng, Northern Province, Mpumalanga and KwaZulu-Natal.

Q: Will I need a visa?

A: Canadian and US passport holders do not require a visa for entry to South Africa for a stay of up to 90 days. What is required is a valid passport with a minimum of 2 blank pages and a validity of 6 months past your intended return date from South Africa.

Q: Best time to visit?

A: Game Viewing: June to October when the vegetation isn't as thick and game viewing is easier but good all year round at private reserves.
Whale Watching: Mid-June to October (Southern Right Whales) and August to December (Humpback Whales).
Diving (Scuba & Shark Cage diving): April to September
Flowers: August to September
Birding: The palaeoarctic migrants arrive in November and the intra-Africa migrants usually by mid-October

Q: What are Medical facilities like?

A: The private hospitals in South Africa are some of the best in the world. In fact, doctors at the Groote Schuur Hospital in Cape Town performed the world's first heart transplant in 1967. Private hospitals are more advanced than public hospitals and tend to be less crowded. Tourists are advised to visit private hospitals in the event of an emergency and are expected to pay cash for medical services rendered.

Q: Travel insurance?

A: Yes. Most medical facilities require cash for services rendered, and many health plans in the U.S. will not reimburse expenses incurred out of the country. Check with your health plan well before traveling.

Q: Dangerous animals?

A: During game drives in the bush, predatory animals like lions, leopards, and hyena often come so close to your vehicle that danger would seem imminent. Amazingly, the animals who live in and around the private game reserves are accustomed to the sight and sound of a Land Rover filled with people, and will often appear not even to notice you. However, anything could happen in the wild, so guests are instructed not to stand up in the vehicle or make any sudden movements, and all rangers are trained to handle an attack situation and are armed with guns.

Q: What are the hotels like?

A: South Africa is home to some of the most luxurious hotels in the world. In fact, the Cape Grace in Cape Town was voted "Best Hotel in the World" by the readers of Conde Nast Traveler in 2000. Other five-star properties that have received international acclaim include the magnificent Saxon in Johannesburg, the historic Royal Hotel in Durban, and the elegant Steenberg Country Hotel in the Winelands. An entirely different kind of luxury is found in the bush, where guests can spend an afternoon immersed in their private plunge pool to the sound of elephants in the distance and enjoy dinner by candlelit lanterns in an authentic African boma. There are many bush lodges of note, include Sabi Sabi's romantic Selati Lodge and the more architecturally fascinating Earth Lodge, as well as Richard Branson's celebrity magnet, Ulusaba Safari Lodge.

Q: What is the night life like?

A: The night life in South Africa varies from region to region and city to city. In the bush, the only real night life involves an exciting evening game drive followed by a traditional African dinner around a smoldering fire in an open-air boma. In Cape Town, long, lingering dinners with plenty of local wine is enough night life for some people, but others can take advantage of the many bars and pubs located in the waterfront. Clubs with live music are also popular in Cape Town, as are a number of jazz clubs that double as restaurants. Visitors to Johannesburg can get a taste of traditional and township South African jazz at Kippies in the Market Theatre complex in Newton. Jo-Burg's Rosebank suburb is also rich in night life, offering visitors the chance to experience "kwaito," South Africa's version of "house" music at the Palladium. In Durban, some of the best jazz can be heard at Rivets in the Wilton Hotel, and Zoom is a club featuring celebrity DJs. There are also a number of bars and pubs scattered throughout the city.

Q: What is a township?

A: During apartheid, black South Africans were forced to live in areas set apart from whites. These areas, which came to be known as townships, remain today even though apartheid has disappeared, and many are struggling to overcome poverty, poor housing, and overcrowding. Soweto, which is an acronym for the South Western Township, is home to an estimated two to four million people and is by far the largest township in South Africa. It is also the most developed, boasting 48 high schools, the largest hospital in the world, and a thriving middle class. Other townships throughout South Africa may not be as large as Soweto, but they still have the same warmth, spirit and vibrancy that make a visit unforgettable.

Q: Is South Africa a good place to take kids?

A: South Africa is the most child-friendly country in Africa, but care should be taken when entering the bush. In fact, most private game reserves will not accept children under 12, which is understandable given that three-hour game drives can be tedious for restless kids. Outside of the bush, however, most hotels offer special amenities for children, and most restaurants have an abundant child's menu.

Q: What are the roads like?

A: All major roads and highways in South Africa are excellent and typical of any first-world country. Some of South Africa's back roads aren't as well maintained, so care should be taken while driving on them. Driving in South Africa occurs on the left-hand side of the road, and the speed limit is 75 miles per hour (120 km per hour). Be on the look out for animals in the bush and in rural areas.

Q: Can I direct dial my phone calls and use my own long distance service?

A: Long distance calls can be direct dialed by using the appropriate country code (91 for the U.S.). AT&T, MCI, and Sprint all make calling long distance relatively easy, but you may find the local access number blocked in many hotel rooms. A way around this problem is to ask the hotel operator to connect you to the access number instead of placing the call through the hotel operator.

Q: What can I expect at the airport when I leave?

A: Upon departure, you may want to claim your VAT refund. You can do this at the airport as long as you have the receipts and the merchandise you purchased with you. You will also have to go through customs again.

Q: I hear the seasons are opposite ours, what's the weather like?

A: The seasons of the southern hemisphere are opposite to those in the northern hemisphere so the summers run from November to February, when most of the country is characterised by hot weather with afternoon thunderstorms. Winters are generally mild and dry. South Africa enjoys one of the world's highest average daily hours of sunshine - 8.5 compared with 3.8 in London, 6.4 in Rome and 6.9 in New York. South Africa has an average annual rainfall of 464 mm, compared to a world average of 857 mm. In the Western Cape, the average rainfall is highest in the winter months, while in other provinces, the average rainfall is highest during summer. Overall South Africa enjoys a temperate and pleasant climate, with lovely warm sunny days most of the year

With a favourable exchange rate for many international currencies, you'll find South Africa a very inexpensive destination. And an easy one - our financial institutions are world-class, with no shortage of banks, bureaux de change and automatic tellers.

Q: Rands and cents?

A: South Africa's unit of currency is the rand, which is divided into 100 cents. Coins come in denominations of 5c, 10c, 20c, 50c, R1, R2 and R5, and notes in denominations of R10, R20, R50, R100 and R200.

Q: How far will my money go?

A: A long, long way. With a favourable exchange rate for the major international currencies, you'll find South Africa a very inexpensive destination. For the latest exchange rates, consult the local newspaper or bureaux de change or bank.

Q: Banking made easy

A: You'll also find South Africa an easy destination. From the moment you step off the plane you'll start seeing banks, bureaux de change and automatic tellers all over. The banks are generally open from 9am to 3.30pm Mondays through Fridays, and 8.30am to 11am on Saturdays, but those at the airports adjust their hours to accommodate international flights.
The major banks have branches as well as automated teller machines (ATMs) in most large towns - and all over the cities. International banks (see the "foreign exchange services" links below) have branches in the major cities. Thomas Cook (represented by Rennies Travel) and American Express foreign exchange offices are also available in the major cities.

Q: Credit cards and cash?

A: All major credit cards can be used in South Africa, with American Express and Diners Club enjoying less universal acceptance than MasterCard and Visa. In some small towns, you may find you'll need to use cash.   One anomaly - you can't purchase fuel with a credit card. Many locals have special fuel credit cards, known as garage or petrol cards, for use only at filling stations. You can, however, pay road tolls with MasterCard or Visa.

Q: Crime?

A: Like anywhere else in the world, can be a problem, but you really need not do much more than take all the usual sensible precautions. Know where you're going before you set off, particularly at night, watch your possessions, don't walk alone in dodgy areas, lock your doors at night. Much like anywhere else. And, like anywhere else in the world, there are some areas of major cities which are more dodgy than others. It is easy to avoid these and still have a good time.
When walking through areas that are considered risky, avoid wearing visible jewellery or carrying cameras and bags over your shoulder. Keep cellphones (mobile phones) and wallets tucked away where no one can see them. Check beforehand that the areas you plan to visit are safe by asking hotel staff or police. It is not advisable to use local commuter and metro trains as attacks on foreigners have occurred.
Other sensible advice is not to hitchhike or accept or carry items for strangers. Our airport security is quite strict so, to avoid delays in checking in, remove all sharp objects (even nail files and hairclips) from your hand luggage.

Q: Carjackings?

A: Those who choose to drive private cars, either borrowed or hired, should be aware that car hijackings do occur, although precautions can be taken to avoid this. Drivers should always be on the alert when they come to a halt at traffic lights or stop streets, as well as when they are arriving at or leaving premises. Doors should be locked at all times, and while the temptation is to keep windows open in sunny weather, they should be kept closed. Plan your travel route beforehand. Make sure that you do not leave valuables in clear view of people on the side of the road. Articles such as cellular phones and handbags left on seats are favoured targets of smash'n'grab thieves.
When parking at night choose well-lit or security-patrolled parking areas. Street security guards will usually ask whether they can watch over your car and in return should be paid a small fee – anything from two rand upwards.

Q: ATMs and con artists?

A: Watch out for con artists. A favoured target is the automated teller machine (ATM). Under no circumstances allow a stranger to assist you in your transactions. Should your card become stuck in the ATM, enter your PIN three times whereupon the machine will retain your card. You can then approach the bank to release it, or call the helpline number that can usually be found at ATMs for assistance.
Beware, too, of confidence tricksters who try and persuade you to invest in their schemes, requiring you to disclose confidential banking details.

Q: Stay out of jail!

A: And, while on the subject of crime, do bear in mind that committing a criminal offence in any foreign country is always more of a problem than doing so at home. You're probably not planning to, but there are a few actions which could land you in one of our not-too-luxurious jails. These include smuggling, bilking, and trading in, or using, recreational drugs – with the exception of tobacco and alcohol. Poaching is probably far from your mind but, just in case you're tempted to "harvest" a rhino horn as a souvenir, remember our game scouts are armed.

Q: Lost passports!

A: Should you lose your passport, report the loss as soon as possible to your country's embassy or consulate, and to the local police.

There are two ways of organising a holiday. The first is to decide on the spur of the moment to head off, and do just that. It's a valid option, but you will probably have to maintain that frame of mind or you might start getting irritated at the things you forgot to organise and pack.

The more usual way is to plan ahead a bit, thus ensuring that you won't have any unpleasant surprises. Check your passport isn't about to expire, check whether you'll need visas, organise travellers' cheques well in advance, organise travel insurance and medical insurance. Check your flight details and don't forget to confirm them – including onward connections and returns. Don't forget to order special meals on flights, or children's meals, if necessary.

Q: What to pack?

A: Pack a while ahead. Most of the time you'll be most comfortable in light, summer-weight clothes but do pack a warm jacket, socks, good shoes and a rain jacket. Pack sunscreen – lots of it – and a hat and sunglasses. Make sure you have at least one cool shirt with a collar for sun protection. Stock up on insect repellent and, if you'll be in a malaria area, ensure you have a cool, long-sleeved shirt and cool long pants for evenings. Bring good walking shoes.
Always pack a bandanna or cotton scarf and a sarong, kanga, pareo, kikoi – whatever you want to call it. These two garments are probably the most useful and versatile items in the world. If you're spending time watching game, you should try to wear reasonably neutral colours but, really, you don't have to look like an extra on the set of Out of Africa. You don't need formal clothes, but you will need something pretty smart for exclusive hotels and the Blue Train.

Q: Drugs/medication

A: If you are dependent on any drugs – or medication, as we say – bring a supply and a spare prescription. (We call our drugstores "pharmacies".)

Q: Important documents

A: Make two copies of all your important documents, like passports. Take one with you, in a different bag to the original, and leave one at home with a responsible, easily reachable person. Try to memorise all your important numbers - passport numbers, credit card numbers, etc. If you lose your bag, this could be an enormous help.

Nothing can spoil a holiday more than feeling off-colour, and nothing can dull the pleasure of your holiday memories more than getting ill far from home. There are a number of health issues that you should be aware of, particularly if you're from the northern hemisphere.

However, while there are risks anywhere, South Africa has a relatively salubrious climate and our levels of water treatment, hygiene and such make it a pretty safe destination.

Q: Inoculations?

A: If you're an adult, you won't need any inoculations unless you're travelling from a yellow-fever endemic area (the yellow fever belt of Africa or South America), in which case you will need certification to prove your inoculation status when you arrive in South Africa. It is recommended that you have the required inoculations four to six weeks before you travel to South Africa (a yellow fever inoculation certificate only becomes valid 10 days after inoculation - after which it remains valid for 10 years).
Hepatitis B inoculations are recommended for children up to the age of 12 who have not completed the series of injections as infants. Booster doses for tetanus and measles can also be administered.

Q: Medical facilities?

A: Medical facilities in cities and larger towns are world-class, but you will find that in rural areas the clinics and hospitals deal with primary health needs, and therefore do not offer the range of medical care that the large metropolitan hospitals do. Trained medical caregivers are deployed round the country, so help is never far away.

Q: The sun?

A: We have a warm sunny climate and you should wear sunscreen and a hat whenever you are out of doors during the day, particularly between 10am and 4pm, regardless of whether there is cloud cover or not. Even if you have a dark complexion, you can still get sunburned if you are from a cooler climate and have not had much exposure to the sun. Sunglasses are also recommended wear, as the glare of the African sun can be strong.

Q: Can I drink the water?

A: High-quality tap (faucet) water is available almost everywhere in South Africa, treated so as to be free of harmful micro-organisms, and in any area other than informal or shack settlements, is both palatable and safe to drink straight from the tap. In some areas, the water is mineral-rich, and you may experience a bit of gastric distress for a day or two until you get used to it. Bottled mineral water, both sparkling and still, is readily available in most places.
Drinking water straight from rivers and streams could put you at risk of waterborne diseases - especially downstream of human settlements. The water in mountain streams, however, is usually pure and wonderful. In the Cape, particularly, the water contains humic acid, which stains it the colour of diluted Coca-Cola - this is absolutely harmless, and the water is wonderful. You may also find this colouring in tap water in some areas. It's fine - it just looks a bit weird in the bath.

Q: Do I need to take malaria tablets?

A: Many of the main tourist areas are malaria-free, so you need not worry at all. However, the Kruger National Park, the Lowveld of Mpumalanga and Limpopo, and the northern part of KwaZulu-Natal do pose a malaria risk in the summer months. Many local people and some travellers do not take malaria prophylaxis, but most health professionals recommend you do. Consult your doctor or a specialist travel clinic for the latest advice concerning malaria prophylaxis, as it changes regularly.
Whether you take oral prophylaxis or not, always use mosquito repellent, wear long pants, closed shoes and light long-sleeved shirts at night, and sleep under a mosquito net in endemic areas (the anopheles mosquito, which carries malaria, operates almost exclusively after dark). It is advisable to avoid malarial areas if you are pregnant.
More information: Netcare Travel Clinics: Malaria

Q: HIV/Aids?

A: As in other countries, always take precautions when having sex. South Africa has one of the highest rates of HIV in the world.

Q: Other health issues?

A: Bilharzia can be a problem in some of the east-flowing rivers, but it is easily detected and treated if it is caught early. Perhaps it would be a good idea to have a routine test a month or two after you get home - just to reassure yourself. Ticks generally come out in the early spring and may carry tickbite fever, which is easily treated. You should also be aware of hepatitis, for which you can be inoculated.

Q: Does South Africa cater for tourists with disabilities?

A: South Africa is definitely a bit of a curate's egg in this respect – good in parts. Government has introduced legislation on this, so progress is being made. And many game reserves and places of interest have specially adapted accommodation and wheelchair-friendly facilities and walks. Many short trails also have Braille interpretation plaques.

Eco-access has an enormous database of accessible destinations.
Flamingo Tours specialises in tours for people with disabilities.

You would be amazed what some wheelchair-dependent people have done in South Africa – abseiled off Table Mountain; dared the highest bungy jump in the world at Bloukrans Bridge; tubed the awesome Storms River Gorge; hiked most of the Outeniqua Trail (this was a hard one); flown a microlight; and learned to scuba dive. The sky's the limit. Oh yes, and skydived. (This was not all done by the same person!)

Check back soon for updates.

Q: What is an Airport Surcharge and why is it charged?

A: This is an additional cost applicable to rentals at all airport locations. A surcharge was imposed by the Airports Company (ACSA) Ltd at certain airport locations and applies to all car rental companies. The current charge is 9% on the time and kilometre rate.

Q: What is Tourism Levy?

A: Members of the South African Vehicle Rental and Leasing Association (SAVRALA) agreed to impose a 1% tourism levy, to be used to promote tourism in South Africa under the auspices of SATOUR and SATBC.

Q: What is the additional driver fee for?

A: This is for risk and administration related costs for multiple drivers. The fee of R180.00 applies per rental, irrespective of it's length and is applied by most car rental companies.

Q: Why do we pay accident administration fee?

A: As the responsibility amount on the waivers only contributes towards the repair costs of the vehicle, an administration fee of R470.00 per accident will be levied to cover the costs of processing the claim. This includes items such as assessor fees, quote gathering and legal services.

Q: Is there an administration fee for traffic fines received?

A: There will be a traffic fine administration fee of R195 Including VAT in the event that the renter may receive a traffic fine whilst renting the Avis vehicle.

Q: Why is there a re-fuelling charge if I have free kilometres?

A: The kilometre charge in car rental relates to maintenance costs. Fuel is a separate cost altogether. Avis provide a full tank of fuel and the customer will be charged to re-fuel the vehicle on return.

Q: When is there no charge for re-fuelling?

A: There is no charge for re-fuelling when the car is brought back to the Avis station with a full tank, or if the rate charged includes fuel.

Q: How is the 24-hour period calculated?

A: Rates are calculated on a 24-hour period from the time you sign the rental contract until the return of the vehicle. We do allow a 59 minute "grace period" on the final day of return as a gesture of goodwill.

Q: If one rate is booked, how come the rate changes?

A: Rate shopping at time of reservation determines the best rate at that time for a specific rental period. Should the dates or details for the reservation change, this may have an effect on the rate.

Q: What is a One Way Fee?

A: one way fee is a set fee charged when a customer collects the vehicle from one location and returns to another. This does not apply to all locations. Generally, these charges apply when long distances are involved. This will be stated at time of reservation or when you get a quote.

Q: How is the Rate of Exchange calculated?

A: The exchange rate is applied at the time of return of the vehicle at foreign destinations.

Q: What are the charges regarding delivery and collection fees?

A: Delivery / Collection of vehicle within 25km within office hours - R200.  Delivery / Collection of vehicle within 25km out of office hours - R400.  For deliveries further than a 25 km radius an additional charge of R7.98per km will apply. This is subject to quotation.

Q: What are the minimum age requirements when renting?

A: Renters must be in possession of a valid unendorsed driver’s licence. The minimum age is 21 years and driver's licence must have been valid for a minimum of 1 year. It is a legal requirement in RSA to be in possesion of your drivers licence at all times whilst driving a vehicle.

Q: Will I need to produce my driver's license?

A: You will be expected to produce a valid, unendorsed driver’s license when you collect your vehicle. The license must have been valid for a minimum of 1 year. It is a legal requirement in RSA to be in posession of your original driver's license at all times whilst driving a vehicle.

Q: What is Collision Damage Waiver?

A: The optional Collision Damage Waiver offered by Avis is not an insurance. It’s an option that limits renters of the financial responsibility in the event of damage to the vehicle and/or any part thereof.   There are 2 options, namely a) Collision Damage Waiver (CDW) - Reduces the amount of the liability that the renter is responsible for in the event of accident damage and, b) Super Collision Damage Waiver (SCDW) - Further reduces the amount of liability that the renter is responsible for in the event of accident damage.  Please refer to the rental guide for more information on the applicable liability and the conditions under which they will not apply.

Q: What is Theft Loss Waiver?

A: The optional Theft Loss Waiver offered by Avis is not an insurance. It’s an option that limits renters of the financial responsibility in the event of theft of the vehicle or part thereof. Personal property is not covered. There are 2 options, namely: a) Theft Loss Waiver (TLW) - Reduces the amount of the liability that the renter is responsible for in the event of theft, and b) Super Theft Loss Waiver (STLW) - Further reduces the liability that the renter is responsible for in the event of theft. Please refer to the rental guide for more information on the applicable liability and the conditions under which they will not apply.

Q: What are the rules regarding the use of the use of the FIFA logo?

A: The FIFA logo, mascot, slogan and posters are protected marks and can only be used if you have a contract with FIFA.

Q: What about the use of the words and symbols like 2010 and South Africa 2010?

A: FIFA has applied for protection of certain words like 2010. The Minister of Trade and Industry has called for the public to comment on this request, with the closing date the 2 October 2007. Thereafter the Minister will make a decision and there will be a campaign to communicate the rules to South Africans.

Q: Where do I get visa application forms?

A: For visa and related documents, contact the Department of Home Affairs:
Tel: +27 12 810 8911
www: www.home-affairs.gov.za

Q: I would like to have the 2010 match schedule to be able to plan my trip

A. The draft match schedule can be seen within the powerpoint presentation available at http://www.sa2010.gov.za/news/moleketi150507.php. It should be noted this is a draft and may alter. Further information can be obtained from the Organising Committee on 011 567 2010

Q: I would like to verify the existence of a FIFA lottery scheme?

A: FIFA and its sponsors do not have any lottery schemes to benefit the public or itself.

Q: Where do I get tickets for the 2010 matches?

A: The Organising Committee offices can give exact references as to where to get 2010 match tickets. Contact: +27 11 – 567 2010

Q: I will be coming to SA during the World Cup, please advise on accommodation contacts?

A:  You can contact AfriXtreme at http://www.afrixtreme.com or visit the South African Tourism website http://www.southafrica.net

Q: I have an idea that I would like to run by the 2010 FIFA World Cup organizers, who can I contact?

A: The Organising Committee can be contacted on: +27 11 567 2010.

These questions about South Africa were posted on a South AfricanTourism Website and were answered by the website owner.

Q: Does it ever get windy in South Africa? I have never seen it rain on TV, so how do the plants grow? (UK)

A: We import all plants fully grown and then just sit around watching them die.

Q: Will I be able to see elephants in the street? (USA)

A: Depends how much you've been drinking.

Q: I want to walk from Durban to Cape Town- can I follow the railroad tracks? (Sweden)

A: Sure, it's only two thousand kilometres take lots of water...

Q: Is it safe to run around in the bushes in South Africa? (Sweden)

A: So it's true what they say about Swedes.

Q: Are there any ATMs (cash machines) in South Africa? Can you send me a list of them in JHB, Cape Town, Knysna and Jeffrey's Bay? (UK)

A: What did your last slave die of?

Q: Can you give me some information about Koala Bear racing inSouth Africa? (USA)

A: Aus-tra-lia is that big island in the middle of the pacific. A-fri-ca is the big triangle shaped continent south of Europe which does not... oh forget it. Sure, the Koala Bear racing is every Tuesday night in Hillbrow. » Come naked.

Q: Which direction is north in South Africa? (USA)

A: Face south and then turn 90 degrees. Contact us when you get here and we'll send the rest of the directions.

Q: Can I bring cutlery into South Africa? (UK)

A: Why? Just use your fingers like we do.

Q: Can you send me the Vienna Boys' Choir schedule? (USA)

A: Aus-tri-a is that quaint little country bordering Ger-man-y, which is...oh forget it. Sure, the Vienna Boys Choir plays every Tuesday night in Hillbrow, straight after the Koala Bear races. Come naked.

Q: Do you have perfume in South Africa? (France)

A: No, WE don't stink.

Q: I have developed a new product that is the fountain of youth. Can you tell me where I can sell it inSouth Africa? (USA)

A: Anywhere significant numbers of Americans gather.

Q: Can you tell me the regions in South Africa where the female population is smaller than the male population? (Italy)

A: Yes, gay nightclubs.

Q: Do you celebrate Christmas inSouth Africa? (France)

A: Only at Christmas.

Q: Are there killer bees inSouth Africa? (Germany)

A: Not yet, but for you, we'll import them.

Q: Are there supermarkets in Cape Town and is milk available all year round? (Germany)

A: No, we are a peaceful civilisation of vegan hunter-gatherers. Milk is illegal.

Q: Please send a list of all doctors in South Africa who can dispense rattlesnake serum.USA)

A: Rattlesnakes live in A-meri-ca, which is where YOU come from. All South African snakes are perfectly harmless, can be safely handled and make good pets.

Q: I was inSouth Africain 1969, and I want to contact the girl I dated while I was staying in Hillbrow. Can you help? (USA)

A: Yes, and you will still have to pay her by the hour.

Q: Will I be able to speek English most places I go? (USA)
A: Yes, but you'll have to learn it first.